The Opportunity
This is a senior opportunity for a Senior Customer Service Representative who knows how to move metrics, not just manage them. The offer reads simply — hybrid, $108,000 - $161,000, 7 years, and a senior role where ownership is not a perk but the point.
Key Responsibilities
- Use Attention to Detail and Customer Success tools to automate and scale outbound efforts
- Run the senior account like it's the only one that matters
- Keep the messaging consistent from Roseville, CA billboards to cold DMs
- Keep a finger on competitor pricing across CA
- Keep Roseville renewals from slipping by owning the timeline
What You'll Bring
- Comfort working in a fast-paced, playfully-serious environment
- An eye for the client-focused detail that separates fine from finished
- A point of view on Real Estate Plus LLC's space, sharpened by your own reading
- Real curiosity about why Real Estate Plus LLC customers do what they do
Real Estate Plus LLC is a small but unfussy CA company that punches well above its weight in the sales marketing space. You'll find a flat structure where the best argument wins, regardless of title.
Salaries here begin at $108,000 - $161,000, complemented by stock options, learning budgets, and weekly one-on-one coaching.
Candidates who apply now are entering a live, in-progress hiring process.
Don't let this Senior Customer Service Representative opening pass you by; apply today.
What You'll Bring
- Outbound Calling
- Net Promoter Score
- Live Chat Support
- Active Listening
- Genesys Cloud
- Customer Success
- Intercom
- Attention to Detail
- Critical Thinking
- Conflict Resolution
What We Offer
- Green card sponsorship
- Floating Holidays
- Frequent flyer program enrollment
- Adoption assistance
- Tenure-based rewards
- Voluntary benefits marketplace
- Employee Stock Purchase Plan
- Biometric screenings
- Free financial planning services
- Employee Assistance Program
- Board Games
- Stock options
- Domestic partner benefits
- Financial wellness program
- Community service opportunities